Frequently Asked Questions about Auto Transport in FL (FAQ)

How far in advance do I need to schedule Auto Transportation with you?
Once all terms agreements are met, it generally takes us 1 to 3 days from the date the vehicle is first accessible for pick-up. Although it is most helpful when orders are scheduled 5 to 7 days in advance of your desired date.

Is my vehicle insured?
Yes, all carriers are fully insured to meet all State and Federal requirements. The transport driver will thoroughly inspect the vehicle at pick up and delivery. When your vehicle is delivered, it is your responsibility to inspect for any damage that may have occurred during transport. Document any damage on the Bill of Lading and obtain the driver's signature. The insurance company will not process claims if damages are not documented at the time of delivery.

How fast can I get a quote to ship my car?
Within one business day. Call us at: 800-201-1222 or email us at: info@CCautotransport.com

What kind of auto transporter will move my vehicle?
Vehicles will be transported via multiple car carriers, the same type used to transport new vehicles to dealerships.

What forms of payment do you accept?
We accept: Visa, Mater Card, American Express and Discover cards, Checks, Money orders, Certified Checks and partial C.O.D.

What is the difference between an open and an enclosed carrier?
Open Carrier is similar to those you see transporting cars to and from dealerships. These carriers range in size and capacity. Vehicles that are moved via an open carrier are exposed to inclement weather and road conditions. Enclosed Carriers also range in size and capacity. Since these carriers are covered, the vehicles in transit are not exposed to weather or road conditions. Enclosed carriers are recommended for custom and antique/classic cars. This mode of transport is more costly than the open carrier.

Do I have to be present when my vehicle is picked up and delivered?
Yes. You must be present at both the pickup and delivery of the vehicle, or you may designate a person on your behalf to complete the auto transporting process in your absence.

Where will my vehicle be picked up and delivered?
The vehicle will be picked up/delivered as close to your home as possible. Occasionally, the maneuverability of these large transport carriers or local government regulations will not allow the transporter truck to come directly to your home. In these cases, an alternate site will be selected that contains a large parking lot, such as a shopping mall.

How long will it take to pick up and deliver my vehicle?
A coast to coast vehicle transport trip usually takes from 7 to 14 days. Shorter auto shipping trips can take from 1 to 7 days, depending on the distance. Traffic, inclement weather, truck breakdowns, seasonal fluctuations and other unforeseen events may delay the auto shipping of your vehicle. Pickup and delivery dates are estimated but are not guaranteed. If either your origination or destination locations are away from population centers, in other words in a remote area, then you might consider meeting a driver in a nearby big city or town to increase your chances of shipping in a more timely fashion.


©Copyright 2011, Car Coach Auto Transport, All rights reserved. Policy - Contact Us